Shipping policy
Shipping Policy
This Shipping Policy describes how SkinVaultx handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
All orders are processed within 1–3. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
- International Shipping: Estimated delivery time is 3-15 business days Delivery may vary depending on customs clearance and the destination country.
- Delays may occur during holidays or normal days to unforeseen circumstances.
If you have not received your order after 30 business days, please contact us at SkinVaultx@hotmail.com.
Please note: delivery times are estimates and not guaranteed.
Shipping Costs
- Standard shipping: Flat rate / Calculated at checkout
- Express shipping (if available): Rate or polic]
- International shipping: Flat rate / Calculated at checkout
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 5–10 business days (estimated time) to appear. You can track your package using the link provided.
Shipping Restrictions
We currently do not ship to: Africa and saout America.
Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.
For missing packages or delayed shipments beyond the estimated timeframe, please contact us at SkinVaultx@hotmail.com, and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
📧 SkinVaultx@hotmail.com